FAQ's
My 20% off code isn't working
When you sign up to receive our newsletter and receive your 20% off code, our system recognizes you by the email you provided. When you go through the checkout process and use your code, you MUST use the SAME email that you signed up with. This is how the system recognizes you and your code! Please try to ensure that you are using the SAME email for both, and contact us if you continue to have problems!
When will I get my order?
All of your tracking information will be sent to you in your shipping confirmation email. Orders can take up to 2 business days to process after you place your order.
The tracking information provided in your email via USPS is the most accurate way to track your shipment information, and if you think something is wrong after your order has shipped, reach out to them directly for assistance.
Once your order has shipped with USPS, contacting them directly is the most effective way to resolve any delivery issues.
Do you have a physical store?
At this time we do not have a physical location that is open to the public!
We currently sell at several shops and clubs throughout Texas and beyond, but our website is the best way to see the whole collection and place orders!
We are expanding our physical presence throughout the rest of 2024 and beyond.
Can we come visit the warehouse?
For safety reasons, we do not allow anyone from the public to come by the warehouse or office to purchase products in person.
I want to get in touch with Lee.
A response from us as it pertains to requests for Lee's attention cannot be guaranteed.
Feel free to reach out to info@supermexgolf.com or our Contact Us page to leave messages.
Autograph requests cannot be guaranteed at this time.
I need to return or exchange my product
Please visit our Returns + Exchanges page for seamless returns! All returns + exchanges must be processed through this portal.
Need some more help?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number and name.
Please email us at info@supermexgolf.com